FOR IMMEDIATE RELEASE
March 15, 2017
Washington, D.C. — Technical Assent, a leading provider of Experience Design, Solution Implementation, and Service Management solutions, announced today that it has been appraised at Level 3 of the CMMI Institute’s Capability Maturity Model Integration for Services (CMMI-SVC)®. The appraisal was performed independently by Williamsburg Process Solutions LLC.
CMMI is a capability improvement framework that provides organizations with the essential elements of effective processes that ultimately improve their performance. Organizations at maturity Level 3 demonstrate processes that are well characterized and understood, and are described in standards, procedures, tools, and methods. The organization’s set of standard processes is established and improved over time.
Technical Assent’s CEO, John DiLuna, noted:
“Program Managers have always relied on us to provide high quality results to their mission and business challenges. With the CMMI-SVC certification, we can provide increased confidence that Technical Assent’s solutions will be delivered consistently and efficiently especially during periods of transition and change”
As government agencies strive to become more service-oriented, government’s customers increasingly demand services that are relevant and deliver better outcomes. Technical Assent uses the practices of human-centered design and principles of CMMI-SVC to focus agencies on what matters most to their customers and reliably deliver those results.
About Technical Assent
Headquartered in Arlington, VA, Technical Assent is a leading provider of Experience Design, Solution Implementation, and Service Management solutions for government agencies. At Technical Assent, we believe government begins at the bottom — with the people it serves. That’s why we explore the customer experience first and use that knowledge to improve systems, processes and service across the organization. Technical Assent, LLC is a Service-Disabled Veteran Owned Small Business (SDVOSB). Click here to learn more about Technical Assent’s Service Delivery capabilities.
About CMMI® Institute
CMMI Institute (CMMIInstitute.com) is the global leader in the advancement of best practices in people, process, and technology. The Institute provides the tools and support for organizations to benchmark their capabilities and build maturity by comparing their operations to best practices and identifying performance gaps. For over 25 years, thousands of high-performing organizations in a variety of industries, including aerospace, finance, health services, software, defense, transportation, and telecommunications, have earned a CMMI maturity level rating and proved they are capable business partners and suppliers.