Why: The National Endowment for the Arts enriches our communities through its primary mission of advancing artistic excellence, creativity, and innovation for the benefit of individuals and communities. In a typical year, NEA awards 2300+ grants across every Congressional district. Through matching programs, NEA’s relatively modest budget generates nearly $600 million of support programs and reaches 300 million people each year.
What: The transition to the cloud-based grants management system, eGMS, will have a major impact on the way NEA manages the entire grant lifecycle. Working with the IT Management Team, Technical Assent developed the Strategy and Enterprise Architecture focused on delivering enhanced IT services and a differentiated customer experience. Using the Technical Assent solution, NEA is communicating the impact of the transition to their customers in their terms and seeking ways to enhance their IT services portfolio. They are also establishing themselves as a leader among small agencies for the effective use and management of shared services solutions.