We use our unique
Service Optimization Framework
to translate service innovation into
business outcomes
SEE HOW
We focus solely on
Federal government
to best support agencies in
making changes to benefit
the people they serve
LEARN HOW
We are a
Service Disabled Veteran Owned
Small Business
and prime contractor on major contract vehicles
LEARN MORE
WHAT WE DO
Experience Design
We work from the outside-in to uncover what customers truly care about and build solutions to match those needs
Solution Implementation
We mature prototypes through disciplined project management to ensure progress while management outcomes remain in focus.
Service Management
We help agencies tune business systems—tools, technology, and talent—to deliver services that are reliable, consistent, and relevant.
Service Design
We reimagine government operations and mission support as services whose purpose is to deliver meaningful outcomes to its customers.
Program Management
Our unique approach combines Lean principles and design-thinking in monitoring cost, schedule, performance, and risk.
Continuous Process Improvement
We use customer insights to improve systems, services, and programs in a continuous loop across the entire organization.
ABOUT US
Technical Assent is an advisory firm to the federal government with a strong record of re-designing government services to be more relevant, more reliable, and delivered at a lower cost. We believe government begins at the bottom—with the people it serves. That’s why we explore the customer experience first and use that knowledge to improve systems, delivery, and services across the organization. We are a Service-Disabled Veteran Owned Business appraised at CMMI-SVC/3.
CLIENTS SAY
“When these guys are here, stuff just gets done. They are really high speed!”
, USDA Agricultural Research Center
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