About Technical Assent

John founded Technical Assent with the belief that exceptional service experiences can engage, uplift, and restore hope in people. Since 2011, his “Services that Inspire” message encourages government agencies to deliver services that are relevant, are easy for people to use, and earn trust in our government’s founding principles. To improve the performance of government services and focus on producing results, John brings together best practices in service design, service management, and program management.

John graduated with honors from the United States Coast Guard Academy. He served on active duty for 11 years, earned a master’s degree in Information Systems Management (MS-ISM), a Master of Business Administration, and professional certifications in design-thinking, project management (PMP), and Lean Six Sigma (Black Belt). He is a dad, veteran, and military spouse living in the Reno-Tahoe area and loves to spend time in the pristine mountains and rivers of the Sierra Nevada mountain range.

Chris is a founding member of Technical Assent and is responsible for building sustainable service offerings around Technical Assent's core capabilities and ensuring employees are well-equipped to address the real-world challenges faced by Technical Assent's clients.

To do this, Chris draws on 20 years of experience working on critical, public-sector transformations and global defense initiatives. Chris is the recipient of the Secretary of Defense's Global War on Terrorism Medal in recognition of his service in Iraq. In addition to the Department of Defense, his federal government experience spans Intelligence, Homeland Security, Veterans Affairs, and other agencies.

Chris holds a B.A. from Georgetown University in economics and in history where he was a member of the prestigious George F. Baker Scholars Program and has served as a trustee. Chris has professional certifications in human-centered design, project management (PMP), and Lean Six Sigma. He is a dad of two rowdy boys and lives with his wife and their dogs in Washington, D.C.

Danielle is a key member of the executive team responsible for delivering Technical Assent’s unique brand of service-design consulting across the federal government. With 10 years at Technical Assent, she supports teams of mission-oriented consultants to ensure they can bring their very best to Technical Assent’s clients and partners.

Danielle has a proven track record of partnering with clients to tackle a wide range of challenges, and she couples core skills in design thinking, problem solving, and project management with experience in the U.S. national security and international development domains. She is a certified Project Management Professional (PMP), LUMA Human-Centered Design Practitioner, Prosci Change Management Professional, and Certified Scrum Master (CSM).

Danielle graduated with honors from Michigan State University with a degree in international relations. She holds a Master of Science in Management from University of Illinois and a Customer-Focused Product and Service Design Graduate Certificate from Cornell University. Danielle lives with her family and dog outside of Boston, balancing her professional life with the joyful chaos that accompanies family life with small children.

Michael is responsible for the development and execution of Technical Assent's new business growth strategy. His focus on client mission and partnerships—among our clients, industry partners, and service-delivery teams—will grow Technical Assent’s relationships with current customers and expand the unique value Technical Assent brings to new customer markets. 

Michael is a seasoned growth executive with almost 25 years of experience. He has supported critical customer missions across the federal government to include the Department of Defense, the Intelligence Community, and Civilian agencies. Throughout his career, Michael has embraced a collaborative approach to new business leadership, resulting in significant business growth within organizations such as Harris IT Services, L3 Communications, Peraton, Cisco, and Titan Technologies.  

Prior to joining industry, Michael served four years in the United States Air Force as an intelligence analyst and is a graduate of the University of Akron, holding a Bachelor of Arts in Political Science. Michael lives in Southport, North Carolina, and enjoys balancing his professional career with activities such as golf, travel, and spending time with family and friends.