Service Design for Government
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Help us impact a BILLION people
You understand the power of a great service experience and its ability to inspire customer behavior. You have a keen understanding of what it takes to deliver exceptional services, both in front of the house and behind the scenes. But most of all, you see it as a better way of doing business.


At Technical Assent, you will be working on projects that have strategic importance to our clients. Your team will work IN and ON the client’s core mission – helping them to deliver their day-to-day services while simultaneously looking for opportunities to improve. In a nutshell, the work is:
driven by data

Driven by Data

Our clients often hire us while they are still figuring out the root cause of their problem. You should be able to be productive in this chaotic environment helping to hypothesize, collect data, test, and analyze potential issues in staffing, organizational behavior, process efficiency, or technology capability.
customer experience provides organizations with deep roots

Grounded in Understanding

You will take a variety of data input and formulate a cohesive picture of the current state of the organization. Based on rigorous analysis, you will transform data into consumable information and help decision-makers understand underlying risks and assumptions.
fireworks make an explosive impact

Focused on Impact

You will be part of a team to take an improvement concept and transform it into a capability – an asset that provides measurable value to our client’s mission. The team will work with users, prototype, develop, and deliver new capabilities. We hold ourselves accountable to impacting outcomes.


  • Services are inherently about interactions among people and this demands empathy, compassion, and trust. We look for these are attributes in our teammates.
  • Our team combines the creative and the pragmatic sides of solution-finding to deliver the results that matter most to our clients. We see beauty when art and science come together.
  • We seek self-starters: people who are confident in tackling challenges independently and bring this quality to our existing high-performing teams. We continually seek feedback from our customers and employees, and are always looking for opportunities to grow.
  • We are a small company which gives you an essential voice in shaping our culture. You will help grow the business and will grow from the experience, too.




Thank you for your interest!

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  • Unlimited time off
  • Healthcare coverage including medical, dental, and vision
  • 401(k) with company contributions
  • FSA and HSA
  • Training and Wellness Allowances
  • Short and long-term disability
  • Commuter benefits