Training and Adult Learning
Organizational change is both challenging and necessary. As service-based organizations, federal agencies often adapt and evolve by changing the behaviors and skills of employees. Technical Assent’s professional development and interactive training programs focus on upskilling the workforce in response to these changes by teaching essential skills, educating people in standard processes, and reinforcing key policies while never forgetting the human element of these initiatives. Through human-centered design and continuous stakeholder engagement, we develop curricula that amplify the desired organizational changes and promote engagement and productivity in the workforce.
Learning Needs Assessment
Working with learners to map their role allows us to identify key competencies, needs, and ideal learning environments, so we can chart the course from the current to desired state.
We design, develop, and implement tailored curricula through continuous stakeholder engagement. We ensure representative involvement and bring industry best practices to bear, winning the trust essential for optimal curriculum adoption.
We establish supporting structures, resources, and best practices for mentors and mentees, enabling the program to bolster professional development, networking, and knowledge sharing across the organization.
Our expert trainers develop and execute a methodical, comprehensive delivery plan, ensuring every stakeholder knows exactly what to do, where to be, when to be there, and how to incorporate best practices in facilitation and technology.
Ongoing education, in the form of easily referenceable data sources and offerings such as podcasts and other micro-learning formats that are accessible at the point of need, encourages learners to absorb information and reinforces the lessons over time.
With background in both human-centered design and adult learning, Technical Assent consultants use an agile approach in course development and delivery. Our foundation of empathy for our stakeholders and rigorous analysis promotes deep understanding for the training audience and the learning environments, enabling us to identify and directly address learners’ needs. We build interactive, responsive courses that offer practice through experiential learning. Our courses fuel participation, engagement, and knowledge retention through industry best practices and the pragmatic, creative application of our research and insights.