Service Design for Government
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Our Experience

OUR RECORD OF PERFORMANCE

Our experience spans multiple industries, domains, and mission areas. The one theme that holds true is our commitment to excellence in every engagement.

Improving Decision-making and Oversight for the Next Generation Air Traffic Control

A hallway at a Veterans Affairs medical center

Creating the first employee-experience office in U.S. government

Close-in view of a person looking up data on a laptop computer. Illustrations on top of the image represent the data that the person might be seeking.

Analyzing operational-contracting data for top military leaders

service-orientation drives better healthcare outcomes for veterans

Piloting the Electronic Medical Record Program

A human-centered design analyst conducts an interview in a Veterans Affairs medical center

Redesigning the health care experience for Veterans, caregivers, and families at VA

A crack in a building wall caused by an earthquake

Detailed cost, risk, and schedule analysis for a $295 million military laboratory complex

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