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FOR IMMEDIATE RELEASE

Washington, D.C.—Technical Assent, a leading provider of Experience Design, Solution Implementation, and Service Management services, announced today that with several awards at the end of fiscal year 2020, it has successfully expanded its portfolio of work at the Department of Veterans Affairs (VA), the Department of Defense (DoD), and the United States Treasury in the areas of employee experience (EX), human-centered design (HCD), training and education, and real-time data visualization. In this capacity, Technical Assent will continue providing mission-critical support to each agency in order to build and deploy capabilities that best serve our nation’s veterans, active-duty service members, and American taxpayers.

“One thing that differentiates Technical Assent’s clients is that they see customer experience as critical to delivering better government services. Through these partnerships, we are designing government services that are relevant to customers’ needs, easier to use, and cost-effective to operate and maintain,” said Technical Assent Chief Executive Officer John DiLuna.

Technical Assent recently re-appraised at Level 3 of the CMMI Institute’s Capability Maturity Model Integration for Services (CMMI-SVC)^Ⓡ Version 2.0. It is one of just three SDVOSBs that are both verified by the VA Center for Veterans Enterprise (CVE) and hold a Level 3 maturity rating.

About Technical Assent

Headquartered in Arlington, Va., Technical Assent is a leading provider of Experience Design, Solution Implementation, and Service Management solutions for government agencies. At Technical Assent, we believe government begins at the bottom—with the people it serves. That’s why we explore the customer experience first and use that knowledge to improve systems, processes, and service across the organization. Technical Assent, LLC is a Service-Disabled Veteran-Owned Small Business (SDVOSB). For more information about Technical Assent’s service delivery capabilities, visit https://technicalassent.com/.

FOR IMMEDIATE RELEASE

Washington, D.C. — Technical Assent, a leading provider of Experience Design, Solution Implementation, and Service Management services, announced today that it has successfully reappraised at Level 3 of the CMMI Institute’s Capability Maturity Model Integration for Services (CMMI-SVC)^Ⓡ Version 2.0. CMMI is a process-improvement approach that provides organizations with essential elements of effective processes that ultimately improve their performance. The appraisal was performed independently by Williamsburg Process Solutions, LLC.

CMMI-SVC helps ensure the processes that underpin Technical Assent’s professional services produce the highest quality work and make a difference for their clients. At Level 3, Technical Assent’s work and processes have received the highest form of third-party validation. Technical Assent manages projects with an established set of practices and is dedicated to continuous improvement. 

Technical Assent is one of just three Service-Disabled Veteran-Owned Small Businesses (SDVOSBs) that are both verified by the U.S. Department of Veterans Affairs Center for Veterans Enterprise (VA CVE) and have a maturity-level rating of CMMI-SVC/3 V2.0.

“Technical Assent’s ongoing commitment to CMMI-SVC ensured our business was resilient and best positioned for success during the COVID-19 pandemic. We stayed focused on our clients’ missions with the confidence that our business infrastructure was robust,” said Technical Assent Chief Executive Officer John DiLuna.

About Technical Assent

Headquartered in Arlington, Va., Technical Assent is a leading provider of Experience Design, Solution Implementation, and Service Management solutions for government agencies. At Technical Assent, we believe government begins at the bottom—with the people it serves. That’s why we explore the customer experience first and use that knowledge to improve systems, processes, and service across the organization. Technical Assent, LLC is a Service-Disabled Veteran-Owned Small Business (SDVOSB). For more information about Technical Assent’s service delivery capabilities, visit https://technicalassent.com/.

About CMMI® Institute

CMMI Institute is the global leader in the advancement of best practices in people, process, and technology. The Institute provides the tools and support for organizations to benchmark their capabilities and build maturity by comparing their operations to best practices and identifying performance gaps. For over 25 years, thousands of high-performing organizations in a variety of industries, including aerospace, finance, health services, software, defense, transportation, and telecommunications, have earned a CMMI maturity level rating and proved they are capable business partners and suppliers.