Service Design for Government
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Category
Service Management
Assessing the effectiveness of a government accountability and whistleblower protection office
capability
,
Data Analysis
,
employee experience
,
government performance
,
information requirements
,
policy making
,
requirements management
,
Veterans Affairs
Visualizing and tracking operational metrics to ensure veterans can access earned benefits
customer experience
,
Data Analysis
,
data visualization
,
performance benchmarking
,
project management
,
requirements management
,
Veterans Affairs
Tutoring military organizations in operational contracting support
adult learning
,
data visualization
,
Dept of Defense
,
government performance
,
operational contract support
,
requirements management
,
shared services
,
training requirements
,
vendor threat mitigation
Correcting the root problem of a training program that was not seeing results in the field
customer experience
,
design thinking
,
experience design
,
government to citizen services
,
government to government services
,
human centered design
,
journey mapping
,
personas
,
root cause analysis
,
service innovation
,
Veterans Affairs
Acquisition Strategy for Critical Support Services
capability maturity
,
Dept of Homeland Security
,
government as customer
,
government performance
,
government to government services
,
project management
,
requirements management
,
service portfolio
Aligning Enterprise Architecture to Support a New Operational Model
customer experience
,
enteprise architecture
,
government as customer
,
government performance
,
grants management
,
National Endowment for the Arts
,
service portfolio
,
shared services
Analyzing Vendor Capacity Overseas
big data analysis
,
capability maturity
,
data visualization
,
Dept of Defense
,
government to government services
,
personas
,
program management
,
service prototyping
,
service strategy
Fusing Budget and Spending Data to support Business Decision-Making
big data analysis
,
business process engineering
,
capability maturity
,
data visualization
,
Dept of Defense
,
government as customer
Responding to Congressional Budget Cuts
big data analysis
,
capability maturity
,
data visualization
,
Dept of Defense
Assessing Supply Availability and Prices
big data analysis
,
capability maturity
,
data visualization
,
Dept of Defense
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